Terms & Conditions

Effective Date: July 8, 2026
Welcome to Leelavathy by Suma Harris. These Terms & Conditions (“Terms”) govern your access to
and use of our website, products, and services. By accessing our website or placing an order, you
acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Business Information

Leelavathy by Suma Harris
Registered Address:
1st Floor, 31/14, Burkit Road
CIT Nagar East
T. Nagar
Chennai – 600017
Tamil Nadu, India.

2. Acceptance of Terms

By visiting our website, creating an account, placing an order, or using any of our services, you agree to
comply with these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Exchange
Policy.

If you do not agree with these Terms, please discontinue the use of our website and services.

3. Eligibility

To use our website or place an order, you confirm that:

You are at least 18 years of age or using the website under the supervision of a parent or legal
guardian.
The information you provide is accurate and complete.
You are legally capable of entering into binding contracts under applicable laws.

4. Products

We make every effort to display our products as accurately as possible.

Product colours may vary slightly due to lighting conditions, photography, or screen settings.
Handwoven, handcrafted, embroidered, printed, and artisan-made products may have natural
variations that add to their uniqueness and should not be treated as defects.
Product dimensions and weights are approximate.

5. Pricing

All prices displayed are in Indian Rupees (INR).
Prices include applicable taxes unless stated otherwise.
Prices may change without prior notice.
We reserve the right to correct pricing errors before dispatch.

6. Orders

Order confirmation does not guarantee acceptance.

Product unavailability
Pricing or technical errors
Payment verification issues
Suspected fraudulent activity
Violation of these Terms

If payment has already been received, an appropriate refund will be initiated.

7. Payment

Payments are processed through secure third-party payment gateways.

Leelavathy by Suma Harris does not store your debit card, credit card, CVV, UPI PIN, or banking
credentials.

8. Shipping

Shipping and delivery are governed by our Shipping Policy.

Delivery timelines are estimates only and may vary depending on courier operations, weather
conditions, public holidays, or other circumstances beyond our control.

9. Returns & Exchanges

Returns and exchanges are governed by our Return & Exchange Policy.

Products must be returned unused, unwashed, unaltered, and in their original packaging with tags
attached.

Customized, altered, stitched, or sale items are generally not eligible unless they are damaged or
incorrectly supplied.

10. Cancellation

Orders may be cancelled before dispatch.

Once an order has been shipped, cancellation requests cannot be accepted.

11. Intellectual Property

All content available on this website, including but not limited to:

Logos
Brand name
Product photographs
Product descriptions
Videos
Graphics
Designs
Icons
Text
Website layout

is the exclusive property of Leelavathy by Suma Harris and is protected under applicable intellectual
property laws

.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.

12. User Responsibilities

Use the website for unlawful purposes.
Interfere with website functionality.
Attempt unauthorized access to our systems
Upload harmful software or malicious code.
Misrepresent your identity or payment information

13. Limitation of Liability

Leelavathy by Suma Harris shall not be liable for:

Delivery delays caused by courier partners.
Website downtime due to maintenance or technical issues.
Losses resulting from misuse of products.
Indirect, incidental, or consequential damages arising from website use or purchases.

Our total liability shall not exceed the amount paid by you for the relevant order.

14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or policies of external websites. Accessing
such websites is at your own risk.

15. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.

By using our website, you consent to such collection and processing.

16. Force Majeure

Leelavathy by Suma Harris shall not be held responsible for delays or failure to perform obligations due
to events beyond our reasonable control, including:

Natural disasters
Floods
Fires
Government restrictions
Epidemics or pandemics
Labour strikes
Transportation disruptions
War or civil unrest

17. Governing Law

These Terms & Conditions shall be governed by the laws of India.

.Any dispute arising from the use of this website or purchase of products shall be subject exclusively to
the jurisdiction of the competent courts in Chennai, Tamil Nadu.

18. Changes to Terms

Leelavathy by Suma Harris reserves the right to modify these Terms & Conditions at any time.

Updated versions will be published on our website and become effective immediately upon publication.
Continued use of the website constitutes acceptance of the revised Terms.