Privacy Policy

Effective Date: July 8, 2026

At Leelavathy by Suma Harris, we respect your privacy and are committed to protecting your personal
information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information
when you visit our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you purchase products from our website or contact us, we may collect information including:

Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
Order Details
Payment Information (processed
securely through third-party payment gateways)

When you browse our website, we may automatically collect technical information such as:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Website Usage Statistics

This information helps us improve your shopping experience and website performance.

2. How We Use Your Information

Your information may be used to:

Process and deliver your orders
Verify payments
Respond to customer enquiries
Provide customer support
Send order confirmations and shipping updates
Improve our products and services
Prevent fraudulent transactions
Comply with applicable legal requirements

With your consent, we may also send promotional emails, product launches, exclusive offers, and
newsletters. You may unsubscribe from these communications at any time.

3. Consent

By providing your personal information to complete a purchase, arrange delivery, request a return, or
contact us, you consent to our collecting and using your information for those purposes.

Where required by law, we will obtain your explicit consent before using your information for marketing
purposes.

4. Payment Security

Payments made on our website are processed through secure third-party payment gateways.

Leelavathy by Suma Harris does not store your debit card, credit card, UPI PIN, CVV, or banking
credentials on our servers.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with:

Payment gateway providers
Courier and logistics partners
Technology service providers assisting in website operations
Government authorities where required by applicable law.

All third-party service providers are expected to maintain appropriate confidentiality and security
standards.

6. Third-Party Links

Our website may contain links to external websites or social media platforms.

Once you leave our website, this Privacy Policy no longer applies. We encourage you to review the
privacy policies of any third-party websites you visit.

7. Cookies

Our website may use cookies and similar technologies to:

Maintain user sessions
Remember customer preferences
Improve website functionality
Analyse website traffic
Enhance user experience

Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies
may affect certain website features.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personalinformation against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of
electronic transmission or storage is completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

Complete your orders
Provide customer service
Meet legal and regulatory obligations
Resolve disputes
Enforce our agreements

10. Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children without appropriate parental or
guardian consent.

11. Your Rights

Subject to applicable laws, you may request to:

Access your personal information
Correct inaccurate information
Update your contact details
Request deletion of your personal information where legally permissible
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details provided below.

12. Changes to This Privacy Policy

Leelavathy by Suma Harris reserves the right to modify this Privacy Policy at any time.

Any updates will become effective immediately upon publication on our website. Continued use of the
website after such changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

For exchange requests, please contact us within 48 hours of receiving your order.

Leelavathy by Suma Harris
Address: No.2 1st Floor, 31/14, Burkit Road CIT Nagar East T. Nagar Chennai – 600017 Tamil Nadu, India

For any questions regarding this Privacy Policy or your personal information, please contact us using
the contact details available on our official website.